1. Term:
The term of a 6-month plan shall be 6 months from the date of
your first monthly instalment and shall be subject to auto-renewal. If you wish to stop this renewal, you must provide
a minimum of one month's notice prior to the expiry of the 6 months
2. What is included in the Plan?
2. What is included in the Plan?
Your 6-month membership plan includes the following:
- 21 classes at one of our venues, to be organised across the
span of 6 months;
- One Free SSS uniform (t-shirt, shorts, and socks)
- Exclusive access to our end-of-year tournament! All details
will be sent to you at the start of the Summer term, along with an RSVP form.
3. Fees:
-
Date of Payment:
Your monthly membership fees shall become due on the first day of each month unless agreed otherwise by us,
either
in writing or on the phone with one of our representatives.
- Automatic Renewal:
You agree to a 6-month membership plan from the date of confirmation. After the expiry of the 6 months, your
6-month
plan shall be automatically renewed and will keep renewing perpetually after the expiration of each 6-month plan
unless you cancel your membership by giving at least one-month advanced notice to us before the renewal date,
either
by email or phone.
- Commencement of Membership:
If you enrol your child during a month, you will be charged only for the remaining lessons of that month. Your
membership plan will commence on the first day of the following month.
For example, suppose you enrolled on 18th January and two more classes remain in January. In that case, you will
be
charged for those two lessons only, and your membership will commence on the 1st of February.
- Monthly Payments & Breakdown of Costs:
The monthly membership fees are designed to accumulate the cost of 21 lessons in a 6 month period, and then
divided
into 6 monthly instalments to make it affordable and convenient to our customers. Therefore, you will be charged
a
fixed monthly fee, and this includes those months where there may be no lessons but also includes those months
where
there may be more lessons to compensate for the months in which there are fewer or no lessons.
As an example, each class under the 6-month plan is charged at £16.57. There are 21 classes organised across a
span
of 6 months. The annual membership fee, therefore, totals £347.94. This fee is divided into 6 monthly payments
of
£57.99.
- Rates & Discounts:
The determination of fees shall depend on the number of students a customer chooses to enrol on our programme.
If a
customer chooses to enrol two or more students, then they shall be entitled to a proportionate discount based on
our
calculations.
- Joining Fee:
All membership plans are subject to a one-off joining fee of £35, which covers your registration and set-up
fees.
The Joining Fee is collected together with your first payment. Discounts are provided for bookings with multiple
students. The determination of fees shall depend on the number of students you choose to enroll in our classes.
If a
customer chooses to enroll two students, then they shall be entitled to a £5 discount per child. If a customer
chooses to enroll three students, then they shall be entitled to a £10 discount per child.
- Tournament:
Our Summer Tournament is exclusive to Samba Soccer Schools members. It will take place in August, with full details
being sent to you at the start of the Summer Term. To attend the tournament, you must pay a £10 cover charge via an
RSVP form that will be sent to your email closer to the time. Please note that there are limited spaces, so bookings
will be done on a first come, first-served basis.
4. When can we cancel this agreement
This agreement shall be liable for immediate cancellation on the
occurrence of any of the following events:
- Your child has been expelled from the soccer school for
misconduct.
- The child’s parent(s), guardian or supervisor is expelled
from the soccer school for misconduct.
5. Termination
- You are prohibited from cancelling your membership plan
during the 6 months.
- You may terminate your membership plan by giving us at
least one-month prior notice of your intention to terminate,
before the expiry of 6 months, either by calling our team on 020 72052723 or emailing us at
admin@sambasoccerschools.com. Please note that failure to give 1-month prior notice shall result in the
automatic
renewal of your plan to another 6-month plan, and this cycle of auto-renewal shall remain in operation for
perpetuity.
- Even in the event of exceptional circumstances, all
cancellations require a notice period before the direct debit can be cancelled. The notice period will include a
full payment for the agreed-upon period. If your notice period is one month, you will be charged the full
membership
fee for the final month rather than a prorated amount based on remaining sessions. For example, if you submit
your
cancellation notice on April 5th, the final payment will be processed on May 1st, after which your membership
will
be cancelled.
- For exceptional circumstances, cancellation requests must
be
formally submitted via email to admin@sambasoccerschools.com or by calling 020 7202 5273. Informing a coach or
missing sessions will not cancel your membership. You must contact our head office directly to finalise your
cancellation.
6.Charges
We charge the following fees in addition to the regular monthly
fees:
- *£10 administration fee if you do not make your monthly
payment on time.
- *£50 administration fee if you cancel your mandate with your
bank during the subsistence of your membership period without informing us. This does not include the payout fee.
See section 7.
- £10 admittance fee to the Summer Tournament. See section 3g.
7.Payout
- You are permitted to cancel your membership plan at any point,
provided you pay out the remaining months of your contract.
As an example, if you have completed 3 months of your 6-month plan of £57.99 per month and decide to cancel, you
must pay the remaining 3 months' balance of £173.97 to close your account.
- We do accept that there may be exceptional circumstances
exempt from this policy. In these cases, you must write to us at admin@sambasoccerschools.com. We will review this
and make a decision within 7 working days.
8. Refund Policy
YYou are entitled to cancel your membership plan and receive a
full refund of any fees paid within 7 days of your confirmation email from us. Outside of this 7 day period, we have a
strict no-refund policy for any missed sessions.
9. Credited Sessions
If a session is cancelled by Samba Soccer Schools due to bad
weather, venue issues, or any other unforeseen circumstances, a credit will be added to your membership. These credits
can be redeemed for additional sessions at the end of your membership term at no extra cost. More details can be found
here: bit.ly/CancLs
Credits are not offered for students who are absent from classes
unless in exceptional circumstances as referred to in
section 7b.
To use your credits, you must request them before your membership renewal date; otherwise, your membership will renew
as usual. Credits cannot be claimed if the membership is cancelled before the end of the agreed term.
10. Freezing the Membership
If your child is unable to attend sessions for an extended period
due to injury or other exceptional circumstances, you may request to freeze the membership for up to two months. After
this period, the membership will automatically resume.
11. SSS Uniform
It is compulsory for each child to wear our free uniform during
their classes. Compulsory clothing items include:
- 1. SSS T-shirt
- 2. SSS Shorts
- 3. SSS Socks
Additional items are optional but are advised, especially if your
child’s lesson takes place outdoors. Any additional items will incur a charge. Uniform orders should be made directly
on our online shop. You can access the online shop here.
To learn more about our uniform, please visit our website www.sambasoccerschools.com/uniform, where you can read the answers
to the most frequently asked questions.
12. GENERAL
-
Cancellation of Sessions
Samba soccer sessions are only cancelled if the facilities are closed by the venue provider, or if lightning
or
heavy rain exists during classes taking place outdoors, or if the trainer is medically unfit. You will be
notified via text message on the day the session is taking place (or earlier) if your lesson will be
cancelled.
In the event of cancellation due to any of the aforesaid reasons, the lesson will be added as a credit. See
section 9 for more info.
- Term Dates
It is the parent/guardian's responsibility to keep up with the soccer school term dates. The term dates are
published on the ‘Find a Class’ section on our website www.sambasoccerschools.com/find-a-class. Once the
user
locates their class, they will be presented with the full year's term dates.
- Contact Details
It is the parent/guardian's responsibility to inform us of any changes to their contact details, including
their
email address or phone number. Failure to do so may result in key notices not being delivered, including any
possible class cancellations.
- Absence
Samba Soccer Schools do not offer any refunds or credits for students who are absent from classes unless in
exceptional circumstances as referred to in section 7b.
- Newsletter Subscription
By signing up for our classes, you will be automatically subscribed to our newsletter list where we shall
provide you with the most up-to-date offers, updates and news stories.
- Consent for Photographs and Videography
By enrolling your child in our classes, you accept that photographs and videos may be taken during our
sessions.
These videos and photos may be used in future publications such as Samba Soccer leaflets, flyers, websites,
social media and other promotional material. If you would not like your child to be included in any photos
or
videography, you must write to us via email at admin@sambasoccerschools.com.
-
Photography at our sessions
Parents are permitted to take photos during our sessions only for the purposes of that personal use, family
or
household affairs as specified by Section 36 of the Data Protection Act 1998.
- Zero tolerance policy
Samba Soccer Schools operates a zero-tolerance policy on racism, bullying or intimidation. Any instances of
this
behaviour may lead to expulsion from the course, and no refund will be offered. Furthermore, the soccer
school
reserves the right to remove any disruptive children or parents from the course.
- Personal Property & Responsibility
Neither the Soccer Schools, Coaches nor the host venue will accept responsibility for any loss or damage
during
the course, whether to person or property. Samba Soccer Schools shall not be responsible for any children
left
unsupervised outside of our class hours.
- Offers and Discounts
By signing up for our courses, you will automatically be placed on our newsletter list where you can keep up
to
date on our latest offers and discounts. Please note that our offers and discounts are subject to the time
of
booking. Should you wish to learn more, please call our team on 020 72052723.
- Data Protection
Samba Soccer Schools is committed to protecting your personal data and handling it responsibly. To learn
more
about the measures we take to keep your personal information safe in line with the new General Data
Protection
Regulation, please read our Privacy Policy.
- Social Media
Please feel free to subscribe to our Facebook and Instagram page for the latest offers, stories and weekly
photographs of our sessions. If you would like to find out more about us, please visit our website at
www.sambasoccerschools.com